Great for businesses of many sizes. Topic; Voices; Replies; Last Post; 80 . About hosting locations, we choosed hosting hosting countries known for their privacy policies (Germany and Netherlands). 1; 0; 1 month ago. In terms of consumer preferences, live chat is the leading contact method for brand communication ahead of phone, email, and social media. ; My Account Everything related to your account: avatar, password, notifications & more. The support has never defrauded you, we delayed the released of your feature that may come someday. CRISP 7160 Columbia Gateway Drive, Suite 100, Columbia, MD 21046 Phone: 877-952-7477 Fax: 443-817-9587 Email: email@example.com Submit Feedback: firstname.lastname@example.org. 2 stars 0. Check out what 144 people have written so far, and share your own experience. Voice your opinion today and hear what 144 customers have already said. The support has never defrauded you, we delayed the released of your feature that may come someday. That¿s a good idea. "I like how simple it is to communicate with the very people you are selling to or providing for. Our next Crisp release in coming. Please contact our support, we will explain how to do this :), Information Technology and Services, 1-10 employees, We really hope to have a native OS X version as well :), Venture Capital & Private Equity, 1-10 employees. Thanks a lot for your feedback. Thank you Zouhair. ", "Sometimes the chat widget doesn't load or the mobile apps crash. These supports can be delivered through a professional website. Thanks to Crisp, you can freely (and for ever) integrate a live chat to your website to chat with your early adopter. Thanks Joris. 29 reviews. Some of the existing customers do use Crisp chat as a way to get quick support when they have encountered some serious problems. ð After we fix it, we will discuss about any bounty we can give you for the help. We never forced you to stay with our product (that you've been using for more than a year). Crisp's, Brands at Risk report highlights that negative comments about brands or companies are surging online, causing untold damage to reputation and putting â¦ Submit your review. 4.8 out of 5 stars You must be logged in to submit a review. Hello! It's possible to create campaigns for new leads. Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price. It's unhabitual to give a review after a trial (which is 14 days only). With our help desk software, Crisp lets your customers find their answers by theirselves and makes things simple for busy businesses. Thank you for the nice review. ; Getting Started Best place to get everything right from the beginning with Crisp; Developers Documentation for techies. Scale your service desk in an agile and cost-effective way, with built-in asset management & advanced automation.... ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.... Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.... "I like how simple it is to communicate with the very people you are selling to or providing for. We will add a field inside the user profile to understand how he found about you. ", "The only problem I had was an accidental duplicate site being created. Intercom. Additional details about Crisp Chat . ", "Also, there in-chat games are hilarious and super fun. Best Live Chat Software About ... Crisp.chat. Hey there,
Crisp chat has a very nice GUI however it is not user friendly, when asking for help you get referred to their documents which don't cover everything. Build your Helpdesk platform through Crisp and start to help with your customers seamlessly. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. "LiveChat is a very good tool to support clients but not only. I can understand how frustrated you can be regarding the absence of your desired feature. Their set up was a breeze, according to our Marketer, and I personally think their customer support is excellent. ", "Also, there in-chat games are hilarious and super fun. It's easy to use, has a mobile app that I use to reply to queries, and it also integrates other platforms like Twitter DMs, Telegraph, Line. Cheers! We already have a public roadmap on Trello. For example, it sends out chat transcript after an hour of inactivity in chat. Crisp Chat is the simplest way to connect with your visitors/customers and resolve their issues or convert them. Trying to figure out if Crisp or Tidio Chat is the right choice for your organization? About Crisp Chat . The free plugin includes live chat, Real-time notifications, Desktop apps, Mobile apps, Availability schedule. Their set up was a breeze, according to our Marketer, and I personally think their customer support is excellent. Currently, Magento 2 does not support the integration with Crisp Chat. Our software works really properly and all the other reviews are here to prove it. :). You can even integrate Crisp with other channels, such as Facebook Messenger, Telegram, SMS and email. We fixed the issue we had with our iOS application last week. Using the free plan, you have 30 days of chat history. When I chat with Crisp's support and experience platform as a customer, those things are a bit annoying. 5 stars 26. Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price.
Thank you for the nice review. Enjoy this video in order to be able to fully use Crisp. â ï¸ You must encrypt your email using the following GPG public key: GPG:8AD28DC5. :) https://trello.com/b/Xt5Uyvny/crisp-public-roadmap, Thank you Benjamin :)
This review is based on my own experience and is my genuine opinion. I can understand how frustrated you can be regarding the absence of your desired feature. ", "Sometimes the chat widget doesn't load or the mobile apps crash. Individuals; Small Business; Medium Business; Enterprises; Links Report Dead Write A Review. Crisp Team is making an automated message system. I review and compare live chat applications to save you time and help you find the best one for your business. Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. The company has 24/5 live chat customer service to ensure support availability for companies worldwide. Health, Wellness and Fitness, 1-10 employees, Information Technology and Services, 11-50 employees, Hello and thank you for your review! We never forced you to stay with our product (that you've been using for more than a year). ", Used the software for: Less than 6 months. ", "The only other complaint is that sometimes the phone app doesn't alert you right away to a message. It's not a reason to degrade our image. Review and Features of Crisp Chat. Crisp is where small and medium-sized companies go to improve their customers' and leads' experience. Do you want to understand how to use our Live Chat software ? Coming in the next release! Feel free to reach me at email@example.com to get a preview access. Crisp operator dashboard to chat with your users, and deliver customer support. Anand. Crisp team, Marketing and Advertising, 1-10 employees. Thanks a lot Vincent. Support » Plugin: Crisp Live Chat » Reviews. Your team may be launching Performance Reviews and Check-Ins but with different intervals. Customer Relationship Management Software. Crisp is an excellent live chat and communication tool for support and sales. Ve gotten notifications 8 hours late in some cases, though this is rare. Regards,
Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. Sample Timeline for Reviews & Check-Ins A timeline is the perfect complement to a well developed plan when it comes to launching a new initiative successfully. It's not a reason to degrade our image. 4 stars 1. Antoine. Talk to a Capterra software advisor today. Most of the times, we have a lengthy conversation with a potential customer and we end up sending an offer.