Front Desk Agent Job summary 4. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Front Desk Agent Resume Examples. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. There will always be extenuating circumstances arising, and they will have to meet challenges. How to write a Front Desk Agent job description. Often, this is the first and last person a guest comes in contact with. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel 's financial records. Hotel Front Desk Agent job description. Our boutique hotel requires the talents and skills of an experienced Front Desk Agent. Hotel Front Desk Agent Job Description. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. A front desk agent is responsible for checking hotel guests in and out of their rooms. We make the hiring process one step easier by giving you a template to simply post to our site. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. Make sure to add requirements, benefits, and perks specific to the role and your company. Post now on job boards. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Alice Applicant 333 King Street Seattle, WA 98104 (123) 456-7890 email@example.com. Start a free Workable trial and post your ad on the most popular job boards today. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. 10 Tips for CreatingTop-Notch Job Content. Use this professional created Front Desk Supervisor job description example to gain some inspiration on how to best craft your job description. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. If you're excited to be part … When writing a job description, you need to make the job responsibilities section the largest and most detailed part. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. Front Desk Agent Resume Examples. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. A front desk agent performs receptionist and customer service work for a resort or hotel, helping to represent a business in the best way possible. Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. Since we run a small operation with only 20 rooms, we're uniquely positioned to give our guests personalized attention without any of the red tape found at the larger establishments. To get you started, here are some tips for creating an effective job description. One thing that some front desk agents probably don't think about, especially if the hotel has a concierge, is the necessity of learning the area really well. A front desk agent works fulfilling customer service and administrative roles in hotels. A front desk agent works to ensure an organized and friendly interaction between the hotel and guests. This front desk agent job description sample can help you create a posting that will attract the best candidates to represent your business. 10/2019 - Current Front Desk Agent | Hilton Garden Inn - Albany, NY. JOB DESCRIPTION Job title: Front Desk Agent Reporting to: General Manager Overall purpose of the job…Hotel Front Desk Agent responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities… Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; Tracks room revenue, occupancy percentages, and other front office operating statistics. Having the knowledge of front desk agent job description will give you an idea of the kind of duties, tasks, and responsibilities to expect to perform if hired for the position. Available in. What Does a Front Desk Receptionist Do? With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. We are looking to hire a Front Desk Agent to assist with checking guests in and out of our hotel. The job of a front desk agent has a huge competition and the applicant thus must be aware of the different duties performed by a front desk agent. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. Determinate's a guest's reservation status and identifies how long the guest will stay. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. Or if you’re ready to hire, post your job on Indeed. Front Desk Job Description. REPORTS TO : Front office manager POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. The front desk agent responsibilities mentioned above will definitely help you in understanding the job profile of a front desk agent … Front Desk Agent Job Description Template. One of the most important skills that a front desk agent will have is attention to detail. This may include education, previous job experience, certifications and technical skills. Your main responsibilities will be receiving guests' payments, balancing cash at the end of your shift, and ensuring keys are handed back to the front desk … This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. You may also include soft skills and personality traits that you envision for a successful hire. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. Job Overview. Crafting a Front Desk Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Responsibilities: Maximize room occupancy and use up-selling techniques to promote hotel services and faciliti es; Demonstrate a high level of customer service at all times; Post and balance payments and charges on guest folios; Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Front Desk Representative job profile JOB DESCRIPTION: NIGHT AUDITOR REPORTS TO: Front Office Manager or Accounting department POSITION SUMMARY:. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position.